Customer asked Elliott Davis: “Would you help us define and accelerate the operational transformation within our U.S. operations?”
Context
Leading plastics manufacturer had exposure to multiple end-markets. The customer had recently been acquired by a large private equity group that was looking to boost performance.
Customer had been struggling with poor on-time in-full (OTIF) delivery to customers and low overall equipment effectiveness (OEE), which created a significant backlog, despite 24/7 shop-floor operations. Further, the business’s cost structure was burdened with poor labor productivity ratios and high material-usage variances.
Elliott Davis broke the project into five work streams, leveraging DMAIC principles:
(1) Data clarity and metric optimization
(2) Overall equipment effectiveness (OEE)
(3) Maximizing customer satisfaction
(4) Material variance
(5) Lean and 5S implementation
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